Hardee – Makes mobile ordering quick and easy

(App) Hardee Mobile Ordering

  App Description :

If we could serve you burgers through your phone, we would, but this is the next best thing. The Hardee’s App not only makes mobile ordering quick and easy — order ahead for takeout, drive thru, or delivery – it also rewards you with every purchase through My Rewards!

App Features :

ORDERING

Hankering for Hardee’s breakfast, or in the mood for a juicy, charbroiled burger? Whether you’re craving our fluffy Made From ScratchTM Biscuits, an iconic Western Bacon Cheeseburger®, a charbroiled Third Pound 100% Angus beef burger, or even a tender and juicy Hand-Breaded Chicken Sandwich, we know how to satisfy your hunger.

The Hardee’s App lets you customize your order and check out quickly with a credit card or gift card. Schedule a pick-up time or enable location services so we know when you’re nearby. We’ll make sure your food is fresh and ready when you arrive.

MY REWARDS

Get rewarded with every bite. Earn 10 Stars for every $1 spent and cash ‘em in for your favorites, like an Apple Turnover or Any Size Fountain Drink for 150 Stars, Hardee Breakfast Platter. Any Size French Fries for 300 Stars. Or 5pc Hand-Breaded Chicken Tenders or Mushroom & Swiss Angus Burger for 500 Stars. Plus, so many other mouthwatering options.

My Rewards members also get exclusive access to special discounts and promotions in the App! You gotta check it out for yourself – it’s a big deal! (See what we did there?)

Additional Information :

• Size 112.9 MB
• Requires iOS 12.0 or later.

User Reviews :

Pleasantly Surprised

We probably haven’t ordered from this location in over a year because the food and employees had gotten really bad. On a Sunday afternoon I didn’t feel like cooking so we placed a mobile order for my husband to walk in and get and he said the employees were upbeat, very nice and the food was hot and ready. The food was great! I loved the hotdog and my husband enjoyed the chicken and waffle sandwich. He ordered a Frisco burger just in case he didn’t care for the chicken and waffle. He ordered the burger plain and it had tomatoes on it but he just took them off, that was the only thing wrong but as good as the other food was he wasn’t upset at all. Great job on the turn around Hardee’s, so glad for the much needed improvement for our little town of Swansea, SC. We will be returning, and by the way he ate both sandwiches!

Developer Response ,

Thank you for the feedback and kind compliments regarding the service and food. We look forward to serving you again soon!

Could do better

Every fast food restaurant at this point has a mobile app (or they just don’t care about customer demands). It’s surprising that the limits on customization of orders are here. Ordered a Monster Angus burger, and my only options was to add more or take off: bacon, cheese, mayo. No option for adding other condiments (ketchup, mustard, etc) or even adding stuff like lettuce and tomato (even if there was an up charge). No place to add a note to the order either so I got to remove mayo and eat a dry burger. The food was great, but since this is a review of the app, I think there are some enhancements that could be made to make it even better. Also the lack of using Apple Pay as an option seems like a missed opportunity. I nearly just went somewhere else just due to that.

Developer Response ,

Thanks for the feedback. We are planning on adding new features in the future, including enhanced customizations, specials and rewards, and digital wallets such as ApplePay. Check back soon as we plan on releasing new functionality monthly.

Not fully ready

The app will not accept the paper coupon codes even though there is a spot to enter them. The app will not allow swapping or adding condiments unless they are already on the sandwich. Then you order at the store to get exactly what you want, but the staff doesn’t put the receipt in your bag, now you can’t collect your points. Should have done a bit more testing before release.

Developer Response ,

Thanks for the feedback. Currently our paper coupons are only able to be used at the restaurant itself, not via the app or web. We have different offers and rewards in the app and web itself via our loyalty program. However, did you know you could still earn rewards? Feel free to drop us a note at contactus.ckefeedback.com/USA and we can tell you how.

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