Little Caesars – Easiest way to pizza

(App) Little Caesars

  App Description :

Little Caesars® has always been the world’s easiest way to pizza®. But with the Little Caesars app, we’ve made the easiest way even easier!

App Features :

Order pizza, pick up pizza (or have it delivered) and enjoy pizza. Sure, a simple concept — but we’ve made the process a snap, especially with our Pizza Portal® Pickup, which has really amped up convenience! It lets you order online and pick up from our portal locations in stores. Just punch in your confirmation code and boom, you’ve got your hands on your piping-hot cheesy dream. And if you’re the shy type, this is the way to go, because you can walk in and out without ever saying a word! (Another bonus? Nobody will ever know you ordered extra onions. Except us, of course…but our lips are sealed.) So don’t waste any time — use our Pizza Portal Pickup and skip that line! So…ya feeling hungry yet? Go ahead, download the app and treat yourself now!

Additional Information :

• Size 82.9 MB
• Requires iOS 13.0 or later.

User Reviews :

Great..but

Each location you are ordering from for delivery or carry out should list every item available in store. Example if you have 8 drink selections in store but only list 4 online to choose from in 2 liters I ordered few days ago my delivery person was kind enough to call me she didn’t leave store until she reached me to get a replacement drink selection the ones listed online I selected were out of stock which happens but maybe a sub note on drinks could work or give all selections gives more to choose from hence taking risk to run out of the 4 selections you list online because people are unaware you have more to choose from unless they physically come to the store. Idk maybe just me but offer same for delivery as you do in store please if u have a lot more than a few selections might not run out so quick. That’s just me.. other than that app is awesome and works flawlessly!

A few nuisances that make app annoying to use

I don’t like how the app forces you to use Apple Pay instead of manually enter a credit card number. What if I wanted to use a different card?

I also don’t enjoy how the app doesn’t tell you from which pizza location the delivery will be coming from. I had a coupon for a free pizza but did not give me the option on the app, so I had to call several locations just to figure out which one my order was on so I’d be able to ask them to add the pizza to the delivery. This was very inconvenient as I was simply trying to send an order to my friend who lives in a different location of town from me. Another reason this is a bad design is because when I called the location for the delivery, they told me delivery is for the app only. So you are forced to use this terrible app.

Lastly, I don’t like how when you check out as a guest, you can’t go back and see the status of your order. You have to figure out which location it is and call if you have a question or alteration on the order. Dominos, for example, tells you when they’re firing up your pizza, when it gets out of the oven and keeps you updated every step of the way. Little Cesar’s app logs you out and you can’t check on your order, it just resets which is very irritating.

Many unavailable item

I ordered pizza in Machesney Park Illinois last week and it was definitely a 5-Star Pizza! Service was impeccable and it was honestly the best pizza any of us had in quite a long time. Perfect!

Tonight, being between Beloit & Janesville, I looked at the menu and the first thing I saw was Online Orders not accepted at this location. Then, I noticed there was nothing saying I could build my own pizza. Finally, there is no place that lists what ingredients are available to go on the pizza. That being said, my guests and I looked at the menu and we wrote down our preferred order.

Upon calling the Beloit, Wisconsin location, exactly half of what we were ordering, is not available at that store. The kid working and answering the phone was not familiar with the things I was asking for. His response was that they couldn’t offer those items because there’s no key on the register to ring it up. That’s not a good business practice to have an online menu for people to order from and not stock half of the items that are advertised. Beloit Wisconsin I’m sorry but you only earned 2-Stars. Step it up!

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