Red Robin Ordering – Save orders for even simpler future orders

(App) Red Robin Ordering

  App Description :

Red Robin Gourmet Burgers, Steak Fries, Wings, Monster Milkshakes, and more are just a few taps away. With easy customization features and Red Robin Royalty® rewards, everything you love about the Yummm® expert is in the palm of your hand.

The new ordering experience makes it easy to add items, modify ingredients, and save orders for even simpler future orders. You can also view and redeem your Red Robin Royalty rewards at any point in the process.

App Features :

Not Red Robin Royalty? No problem. Sign up in the app and earn tasty perks like these:

Free birthday burger during your birthday month
Every 10th burger or entrée free
$20 off your 6th visit when you visit 5 times in the first 5 weeks
Surprise rewards designed just for you
Military & Teacher rewards

Pick it up, go curbside, or get it delivered – everything you need to enjoy Red Robin is now available with at your fingertips.

Red Robin. Yummm.

Additional Information :

• Size 54.8 MB
• Requires iOS 14.0 or later.

User Reviews :

Prefer this app over other delivery apps

I’ll start by saying I love Robins and never had an issue using the app. The biggest tip I have is the prices are usually lower using this app over the popular third party delivery apps. I usually compare prices before ordering (why spend more if you don’t have to?) and some are almost 15$ over the Robins price and that’s not including the fees at check out.

Developer Response ,

We appreciate you! Thanks for using and reviewing the app. We’re continually making enhancements and improving on features to make it easier than ever to enjoy Red Robin wherever you are. Yummm.

Bug: can’t get kids item

I used to love ordering on the website and did it tonight to get something fast. Only took me over 30 minutes.

Took me at least 10 min on the site to figure out how to log in. Then I had to reset my password (worked a few weeks ago) then I had no previous orders. Then I couldn’t add a kids item to my cart. I DL’d this app and still couldn’t add a kids item to the cart. “Error: please make a selection for ‘kids beverage’”

I selected so many different beverages and combos both on the site and in app. Ended up doing it through Grubhub, where I can’t get extra fries or a bunch of other things. Please fix the kids add to cart. My girl loves those corn doggies.

Developer Response ,

Sorry for your frustration. Please know that our team is continually testing for bugs and enhancing features while taking Guest feedback into consideration. Keep an eye out for updates which may address these issues.

Hats off to the App designer!

Finally!! A food app that accounts for EVERYTHING in a special order!! And SO organized and easy to navigate! Love it! SO helpful for those of us with dietary restrictions and needs! This app developer needs to show other restaurants how to make a user friendly app that can cater to almost anything when ordering!!

Red Robin experience

The customer service is always excellent!!!! The servers as all so friendly and helpful. Food is tops!!! Thanks you for making our eating experience an excellent one. Please stay safe during this awful pandemic. Thanks so much. The Groves Family

Developer Response ,

We appreciate you! Thanks for using and reviewing the app. We’re continually making enhancements and improving on features to make it easier than ever to enjoy Red Robin wherever you are. Yummm.

20% Built-in Tip!? Smh

This app is sooo long overdue. But such a let down. I have no idea why it is rated so well as it has as many navigation issues as the website. Menus aren’t complete or consistent across locations (and it’s extensive and not just “supply issues”). And to top it off, our order came with a 20% built-in tip that we couldn’t override. I usually tip on takeout, but tips are based on good service…20% required tip for takeout service is ridiculous!!! Pay your people more and up the menu prices, don’t put in mandatory tipping.

Developer Response ,

Sorry for your frustration. We certainly don’t want to force a tip for anyone which is why there is a custom tip field along with percentage options to make it easy to tip what you wish. We hope this helps for the next time you order. Regarding your meal, we’d love to discuss this in more detail with you. Please email GuestRelations@RedRobin.com or call us at 877-733-6543 so that we can speak to you about your experience.

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