(App) Outback Steakhouse
App Description :
The NEW Outback App is now available across all participating Outback Steakhouse locations.
The Outback App is the fastest, mobile way to enjoy the bold flavors of Outback Steakhouse.
Ordering your Outback favorites is simple with our easy-to-use ordering and ability to save your order for future steak cravings. Sign up for our Dine Rewards loyalty program, track your rewards and easily apply them to your mobile order. You can also find your nearest location.
The Outback App is a convenient way to order your Outback favorites from your phone. Dine Rewards is built into the app for easy sign-up, tracking, and rewards access.
App Features :
Mobile Order: Customize and place your to-go order through the phone for Curbside Takeaway to pick-up at the restaurant or Delivery straight to your door.
Taste the Rewards: Join our Dine Rewards program, link your account to get rewarded for your purchases and apply your rewards directly in the app.
Save Your Order: View your previous orders for quick easy re-ordering.
The Outback App uses data encryption to protect your financial information and card data is never stored on Outback Steakhouse servers. The Outback App uses GPS to enhance the user experience by prompting you when searching for a restaurant. Note: Continued use of GPS running in the background can dramatically decrease battery life.
Additional Information :
- Size 39.1 MB
- Requires iOS 13.0 or later.
User Reviews :
This app is useless and has been for years. It will not allow carryout orders to be placed in my area – a major metropolitan area north of Baltimore. It shunts you out to the regular website. The regular website is just as annoying, and also has been for years, because it oscillated back and forth between letting you have an account and making you enter all your account info (including your car info for pick up) every freaking time you place an order.
We like Outback food, but having to enter all the information, and not being able to do repeat order (like my little dinky pizza shop across the street can!) is infuriating. For a national chain, it is really pathetic and sad that they can’t get a simple mobile commerce service right.
I’ve been making these same comments for years, no change.
What really burns is that after entering all your personal and order information each time, the website asks you about your experience. One of the questions is something like “if you had not been able to use our online ordering service, what would you have done?” This possible responses include things like “gone somewhere else,” “ordered by phone,” “gone for table service,” etc. I guess not enough people are saying they’ll eat somewhere else, so they don’t bother to change a thing.
So much unnecessary hassle for what should be a very simple fix.
Good for dine in, bad for online ordering
The app tends to work well for diamond customers but here is my review for the online experience.
This is second time I’ve had problems with the mobile app.
The application (app) takes the customer online to place an order. After taking the time to click everything you want and hit the place order button, an error appears telling me to call the restaurant. The problem here is the wasted time. If the application is not working, than don’t let me order. I thought the point of having an app was to make ordering fast and easy. Not having to navigate through the steps only to be told there was an error. Please fix or improve the experience.
I would also like to point out that the mobile app IS online ordering. The mobile app actually takes you to the internet to place the order rather than allowing you to use it. It’s basically a waste of everyone’s time to make it seem as if the app does anything more than send you to the internet to do anything in the first place.
Kudos to our server Henry B. Outstanding service to my wife and I. Frequent checks to see if everything was ok and saw water and tea was always filled. Very friendly greeting and quick conversation. Made us feel welcome. We frequent this particular Outback and have for year primarily because of the caliber of people they bring on board. Henry has been exceptional. The food has not been disappointing while not always 100%, any problems we have encountered, though rare, have been addressed. Tonight was exceptionally enjoyable for the two of us. Recommend this Outback even though there is one much closer to our residence. It is worth the drive.
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