Uconnect – Lock or unlock your car from virtually anywhere

Uconnect app by FCA US LLC

App Description :

No matter where you are, your vehicle is never far away with the Uconnect® App.
Owners of vehicles equipped with Uconnect + SiriusXM Guardian* connected services, or earlier vehicles with Uconnect Access* connectivity can take advantage of the following services designed to make your life easier

App Features :

Lock or unlock your car from virtually anywhere
Start your car & cancel start remotely
Flash the lights & sound the horn to help find your car
Locate your car on a map using Vehicle Finder
Send a destination to your car’s navigation system using Send & Go[1] Family Drive Alerts provides notifications for Boundary, Curfew, Speed and Valet.

Vehicles equipped with connected services will have an ASSIST and SOS/9-1-1 button on or above the rear view mirror inside the vehicle (excludes FIAT 500e).

To log into the Uconnect app, use the same email and password created when setting up your account on the Mopar Owner Site.

If you are having trouble logging into the app, please contact Uconnect Care at 1-877-855-8400 (U.S.) or 1-877-324-9091 (Canada).

Compatible vehicles in the U.S.:
2015 – 2017 Chrysler 200
2015 – 2019 Chrysler 300
2017 – 2019 Chrysler Pacifica
2015 – 2019 Dodge Challenger and Charger
2014 – 2019 Dodge Durango
2013 – 2017 Dodge Viper
2014 – 2019 Jeep® Cherokee
2017 – 2019 Jeep® Compass
2014 – 2019 Jeep® Grand Cherokee
2015 – 2019 Jeep® Renegade
2018 – 2019 Jeep® Wrangler
2020 Jeep® Gladiator
2013 – 2019 Ram 1500/2500/3500/Chassis Cab
2016 – 2018 FIAT 500e (electric vehicle)

Compatible Vehicles in Canada:
2018 – 2019 Chrysler 300
2018 – 2019 Chrysler Pacifica
2018 – 2019 Dodge Challenger and Charger
2018 – 2019 Dodge Durango
2019 Jeep® Cherokee
2018 – 2019 Jeep® Compass
2018 – 2019 Jeep® Grand Cherokee
2018 – 2019 Jeep® Renegade
2018 – 2019 Jeep® Wrangler
2020 Jeep® Gladiator
2018 – 2019 Ram 1500/2500/3500/Chassis Cab

Questions? You can also push the ASSIST button on your rearview mirror to speak with a representative, call customer care or contact your dealer.

Vehicle must be properly equipped with compatible Uconnect system. Vehicle must be registered for Uconnect Access or SiriusXM Guardian fulfilling all registration and subscription requirements. Vehicle must be located within the 50 United States or Canada and have an active and usable cellular connection.
[1] Send & Go requires Uconnect Navigation. Remote Vehicle Start not available on all vehicles. You are responsible for using remote features in accordance with any laws, rules, or ordinances in effect in your vehicle’s location.

To learn more about these services, please visit DriveUconnect.com or DriveUconnect.ca.

For phone compatibility, visit UconnectPhone.com.

© 2019 FCA US LLC. All Rights Reserved. Chrysler, Dodge, Jeep, Ram, Mopar and SRT are registered trademarks of FCA US LLC. ALFA ROMEO and FIAT are registered trademarks of FCA Group Marketing S.p.A., used with permission.

© 2019 FCA Canada Inc. All Rights Reserved.

Additional Information :

• Size 131.4 MB
• Requires iOS 11.0 or later.
• Age Rating 4+

User Reviews :

All good until your car is stolen

My 2020 dodge Durango was stolen. I reported it to Uconnect, they disabled me from being able to view the vehicle location on my end to track it themselves. They only track for 14 days and then tell you at that point it’s a total loss. They couldn’t get a connection to my vehicle until the 13th day! And even then there is a 30 minute lag time between when they receive the area of the vehicle and they call the police so of course by the time the police gets there the car is gone! On the 14th day I gained access to be able to track it myself and had to call the police stations myself to give them the location at that point because my police report was made 2 weeks prior some of the police didn’t want to assist! I wasted 2 weeks trying to get my car back no thanks to them! If your car is stolen your better off tracking it yourself vs letting them do it they don’t care!! I was even told my tracker was in my engine and if it was started without the key it wouldn’t be trackable which I found later was a complete lie!!

Developer Response,

Hi Niya, we apologize for any inconvenience and misinformation that you may have been subject too. Our team would always be happy to help and look into your current situations. If you would like any support, please follow up with us via email at socialmedia.uconnect@fcagroup.com. ~Rob

SOS call not working

I just bought my 2020 Jeep Grand Cherokee High Altitude and already having Uconnect/Guardian access issues. Was on the phone multiple times for 3 days with Guardian and Uconnect customer service and no one has been able to resolve the issues. I keep getting the run around between the two and no one seems to know what they’re talking about. This is absolutely horrible service and makes me want to return the vehicle. The last thing Guardian help desk told me was that it’s a software issue for why the SOS would not work. They told me to start and drive the vehicle for 10 minutes and turn it off. And repeat this process 2 more times for a total of 30 minutes and this should reset the SOS and allow it to work. Can you believe this is what Guardian told me to do to fix the problem??? This is crazy! Never heard such a thing. What kind of customer support is this? They should be able to reset or send a signal or something from their end to fix the SOS system or software issue. There should be simple fixes for these vehicle technology issues. They advertise that Uconnect & Guardian is so great but the first time experience that I’m having with it is not, it’s terrible so far. Never had this problem with my previous OnStar service. I hope that FCA or other technical support reads my review and can immediately help resolve my problem please.

Thanks,

David

Developer Response,

Thank you for taking the time to reach out to us and we certainly recognize any frustration that may be present. If you are continuing to experience this concern, please send an email over to socialmedia.uconnect@fcagroup.com with “ATTN: Uconnect/David’s Grand Cherokee” in the subject line ~ Jivona

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