Sonos – Premier smart sound system

Sonos app by Sonos, Inc.

App Description :

The official app for setting up and controlling Sonos.
Sonos is the premier smart sound system that makes it easy to enjoy all your content where and how you want.

App Features :

Breeze through setup with step-by-step guidance. Add speakers and expand your system any time.

Stream music, podcasts, radio, and audiobooks from hundreds of popular services, including Apple Music, Amazon Music, Audible, Pandora, Spotify, TIDAL, and more.

Control your system from any room. Start the music, adjust the volume, and group or ungroup speakers.

Enjoy free music, original programming, and 60,000+ global broadcast stations on Sonos Radio.¹

Immerse yourself in music, movies, and more with support for 24-bit lossless audio² and Dolby Atmos.³

Elevate your home theater experience with special settings like Speech Enhancement and Night Sound.⁴

Save favorite artists, stations, playlists, shows, albums and songs for quick and easy access.

Schedule custom alarms to soundtrack your entire day.

Tune speakers like a pro in minutes with Trueplay and manually adjust EQ settings.

Set up Sonos Voice Control to play music and control your system with hands-free ease and unmatched privacy.

Add Amazon Alexa and Google Assistant to your system for hands-free help.⁵

Keep your system up to date with new features and services released throughout the year.

If you are a California resident, for more information about our privacy practices, please see:
California Privacy Notice: www.sonos.com/legal/privacy#legal-privacy-addendum-container

1. Available on Sonos products connected to WiFi.
2. Requires compatible speaker and service.
3. Available on select soundbars. Requires Atmos encoded content.
4. Available for TV content with a Sonos soundbar.
5. Available on WiFi.

Additional Information :

• Age Rating 4+
• Size 152.6 MB
• Requires iOS 14.0 or later.

User Reviews :

Sonos still Sonos

I see the hate and love relationship here. The transition between the old and new app definitely messed some people up but not for me. I don’t know how people’s speakers were lost during the transition, but I can only think of it being a WiFi issue or user error. As a person who works in people’s homes, I can say most of the tech issues are because they don’t know what they’re doing. I mean, it could be the app but I’m just saying.

I wasn’t able to update to the Gen 2 app because I was still using a ZP80. I had no idea. At first, I thought my whole entire system couldn’t be updated because Sonos called all my equipment old. This made me angry, knowing all my Sonos from barely a year ago is on a decline. Then I noticed that I was able to check the “compatible” equipment, to which is told me my very old connect was the thing holding me back. I removed it and now all my Sonos is under the new app. No issues with the app or speakers of course.

I guess what I’m saying here is Sonos poor communication and stating “anything before May 2020” is considered gen 1 is not only inaccurate it makes people think all the wrong things. ALL my Sonos works with the new app, old and new, just not my Sonos Connect from 2015. It still works with the old app, however. Sonos needs to rectify this with their consumers.

Can’t handle the bugs

When the app works, it’s the same as the previous version. When it doesn’t and speakers disappear mid listening session or suddenly you are

“Unable to Connect,” it’s infuriating. God forbid you want to switch stations or songs… you’ll undo anything you fixed the previous day.

There can literally be sound coming out of a speaker and the app will be unable to see it. The issues are resolvable (you basically end up re-adding the speaker… sometimes 3-4 times), but it can take minutes to up to 30 minutes depending on the situation-it was a 20-minute fix session that prompted me to finally review. That wouldn’t be so bad, but it happens EVERY SINGLE DAY. Only the days that I only listened to one thing on one speaker have I NOT had an issue I had to fix. I don’t buy the user-error arguments here. I never had issues like this with the previous app/firmware, and my WiFi config is exactly the same. If there’s a universal cause that is my fault, great, tell me what it is, and I’ll fix it.

This app was not ready for prime time. The number one development rule in every software company I’ve worked for is you can’t break your existing customers. I love SONOS, but I feel like I’m driving a Ferrari with two flat tires at the moment.

Buggy, buggy, buggy

Figure it out gang! So frustrating.

App won’t connect to WiFi, even though every other app on the phone works fine. Won’t allow me to submit diagnostics because of the WiFi problem again. Set alarms sometimes work, which is worse than never working. I’ve been late to work because I was relying on it to wake me up, like it had done consistently for the past year. How do I trust this thing again? Bad lag from the time I pick up my phone to the time I can turn up/down the music or change the song. Sometimes I have to wait a full minute. Website says I can continue to use the S1 app with my old equipment if I prefer, but somebody’s lying. Since I signed on the the new app my equipment is now listed as incompatible. TV sound still connects, and I can manually turn on the last internet radio station I was playing on the app, but I have to use the buttons on the speaker and I can’t change the station.

Update: After several days and repeated attempts to delete and reinstall the app I appear to have regained control. How long will it last? Pins and needles! The excitement is excruciating. What to expect from here is a question I cannot answer.

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