SimplePractice Client Portal – Stay connected with your practitioner

SimplePractice Client Portal app by SimplePractice, LLC.

App Description :

If you’re receiving services for behavioral health, counseling, speech pathology, occupational therapy, physical therapy, or any other wellness service by a practitioner who uses SimplePractice, this app is for you!

The SimplePractice Client Portal iOS app empowers you to manage care for you or your loved ones from one secure place. Stay connected with your practitioner between appointments from the convenience of your phone. Your personal information is kept private, yet easily accessible for your convenience.

App Features :

Simplify how you access care with features like:

Passwordless login – Securely log into your Client Portal without the hassle of a username or password by setting up a passcode, touch ID, or Face ID for instant access.
Personalized notifications – Get push notifications sent right to your phone regarding any new messages, invoices, or documents that have been sent to you by your practitioner.
Secure messaging – Message your practitioner directly from your phone knowing that all communication is secure and private.
Upcoming appointments and requests – View all your upcoming appointments, and request a new appointment with your practitioner directly from the app.
Digital payments – Add new payment methods to pay your bills including HSA and FSA cards. You can even pay directly from the app.
Digital paperwork – Complete documents and questionnaires related to care on your own time.
Telehealth – Join virtual appointments with your practitioner directly from the app, so you never have to find a link buried in your inbox again.
Appointment directions – Get automatically transferred to your preferred mobile navigation app for easy directions to your practitioner’s office.
Profile switching – Quickly toggle between any Client Portal you’re managing—whether you’re seeing different providers who use SimplePractice for practice management or are managing care for multiple individuals.

To access the SimplePractice Client Portal iOS app, you must be invited to use the SimplePractice Client Portal by your practitioner. When you first log into the app, the email you provided to your practitioner will be used to authenticate your Client Portal access. After you’ve signed up, turn on Face ID, Touch ID, or a four-digit passcode for hassle-free login. Please note: what you can see and do within the SimplePractice Client Portal app may vary, and is limited to the specific features your practitioner has enabled for your profile.

Are you currently looking for therapy services? To find a behavioral health therapist that uses SimplePractice near you, visit www.meetmonarch.com.

Additional Information :

• Age Rating 12+
• Size 119.1 MB
• Requires iOS 13.0 or later.

User Reviews :

Confusing biometrics settings

The FaceID settings has a setting to wait 30 seconds before requiring authentication. This setting apparently doesn’t work with FaceID. Coming back to the app after turning on this setting requires a new login at which point the app has disabled FaceID and passcode. Works fine when set to require immediate reauthentication, but there’s no indication to the user that this combination of settings is required.

Otherwise it’s a very nice app.

Developer Response,

Hi there – Since we are not seeing the same issue occur on our end. I recommend asking your practitioner to create a Help Request so that our team can look into this. -Sara

iPhone

While text messaging the counselor, the text box goes out of sight and is difficult to get back into, making it impossible to see what you are actually messaging to the counselor. Since there is no app support, I had to post this here in public reviews.

Convenient and easy to use

I love this app. It’s really easy to use and I love that I can manage everything in one place on my phone instead of on a complicated website. Also love that I get push notifications so I don’t have to remind myself.

So so good

My therapist recently switch to this app and it has blown me away. It keeps track of everything in an easy and simple way, and the UI is FANTASTIC.

I didn’t expect anything more than a gimmick for an app for small businesses, but this is amazing.

Works but needs more delete/edit functions

It does not allow me to delete old profiles or delete older payment cards on file. Please allow this to be fixed in the next update.

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