LG ThinQ – Enjoy a relaxing home life

LG ThinQ app by LG Electronics, Inc.

App Description :

Connect your washer, air conditioner, TV, and other appliances to the ThinQ app.
Get away from the busy routine and enjoy a relaxing home life with smart ThinQ.

App Features :

Get immediate notifications
The ThinQ app will keep you informed with all notifications you need so that your laundry will not smell musty or your pizza in the oven will not get overcooked. ThinQ will periodically diagnose the state of your products by itself.

Control your home from anywhere
You can check the indoor temperature of your house and turn on your air conditioner even while you are out. You can also remotely run your washer from outside and proceed with the drying process right after coming back home.

TV remote control in my smartphone
Change TV channels and adjust the sounds with the ThinQ app. You can enjoy your mobile content in your smartphone gallery on a TV screen. You can also use the Magic Remote feature with your app.
The availability of products and services may vary depending on the models you own or the region/country you reside in.

ThinQ will automatically access the current state of your products
Get the state of your products smartly assessed in detail. Smart Diagnosis will catch problems and help you troubleshoot them.

The following access permissions are necessary for the ThinQ app.
All the access permissions requested are optional access permission, so even if you do not allow them, you can still use the app except for the related services. (Including OS Request Permissions such as “Siri & Search”, “Notification”, “Background App Refresh”, and “Cellular Data”)

Optional Access Permissions
Location
To find and connect to nearby Wi-Fi when registering the product.
To set and save the home location in Manage Home
To search for and use information about current locations, such as weather.
To check your current location in the “Routines” function.

Camera
To take a profile picture
To share a home or account scanned from a QR code.
To take and attach photos in “1:1 Inquiry.”
To record and store purchase receipts when registering additional information about the product.

Photo, Media, File
To use the smartphone’s storage when downloading the information of the product to be connected
To take and attach photos in “1:1 Inquiry.”
To record and store purchase receipts when registering additional information about the product.

Microphone
To check product status via Smart Diagnosis

Local Network
To obtain the device connecting Wi-Fi info when adding devices

Bluetooth
To find and connect to nearby Bluetooth devices when adding a product to the app.

HomeKit
To add IoT-based products

Additional Information :

• Age Rating 4+
• Size 374.7 MB
• Requires iOS 14.0 or later.

User Reviews :

Just got lg I touch fridge with ThinQ

This particular model line is very nice seems to work well very pleased hopefully will continue to work well. It has two ice making one in the front one inside the freezer and refrigerator side has a touch window which you can see inside. Touch window you can knock twice turns the light on inside not twice turns it off. The kids use it and look inside before they open it really works it’s a very nice feature. We had read some reviews where people were complaining about the shelves and the touch glass. The shelves are made really well there’s no issues with the door shelves that we see. The touch window works we like it. The Wi-Fi is really nice it gives us a lot of features on the app. The LG app works nice connected all the appliances I wish there was a few more options on the refrigerator app maybe it’s there and we haven’t seen it yet but we’d like to know the temperature of the fridge and freezer when looking on the app. Overall we’d like to thank LG we don’t make the appliances and we’re glad somebody makes some good products for the homeowner Deezer premium line will consider their upper line refrigerators The touch window ones.

Not a Smart app for laundry appliances

Went with an LG washer & dryer in part because they were supposed to be Smart appliances, with this Smart app that lets you control the appliances remotely. Not smart at all, really nothing more than a monitoring app. You still have to manually push the power button on the units, because you can’t turn them on with the app, and the power turns off almost immediately when a cycle ends. While standing there anyway I cannot imagine what point there would be in using the app instead of just pushing a couple buttons. Even as a monitoring app it’s buggy- washer time is frequently off by as much as 10 minutes- I’ve gone down there because it said there was only a minute or two left, to find out there’s 10 minutes or more. Dryer frequently sends a “dryer has been stopped due to a problem” notification when the cycle is complete. I picked this set in part because I expected to be able to set up a wash load, and start it remotely so it’s freshly done when I get home or get up in the morning, and to be able to fluff clothes left in the dryer without having to go down two flights of stairs to push a couple buttons, then back up for 10 minutes, and back down again. Not sure what the logic is behind this limitation, if they’re Smart appliances they should know not to start if there is a problem, just like my car. I will say that I really like the washer and dryer, but they should not be advertised as being able to be controlled remotely.

Developer Response,

We apologize for the inconvenience. Please note that the product’s remote power control function is not applicable to the product as it is a global safety standard. Appliances with doors such as washing machines, dryers, dishwashers, ovens, and stylers are not available due to injuries of children or pets. ^LG

LG ThinQ app is a lifesaver.

It seems that even though I am working at home, I am busier than I was when I was in school teaching. I use the ThinQ app even more. I can remotely run a load in the washer or dryer and get reminders when the cycle is complete. I particularly love the choices to download into the machine from the app. I just wish there were a few more options say for workout clothes as they are made of special fabrics. I am wearing my fitness outfits more all day now that I am stuck at home. They never seem to dry on delicate but I am afraid to ruin the stretch and moisture wicking fabric in a regular cycle and there isn’t such a cycle in downloads.

Since this initial review, I have had lots of trouble with the app connecting to the washer and dryer. I can never remote start from the appliances and when I choose an already downloaded cycle, the app tells me that I have to use the washer to turn it on. I never know if I am actually using the downloaded cycle until it starts to animate on the phone. Then the remote light will light up on the washer. I have asked for help through the app or called repeatedly over the past year but no response.

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