HondaLink app by American Honda Motor Co., Inc.
App Description :
The HondaLink® app has added new and exciting remote control features like Remote Engine Start, Remote Door Lock/Unlock, and Find My Car. Available for 2018+ Odyssey Touring/Elite, 2018+ Accord Touring, 2019+ Insight Touring, 2019+ Pilot* Touring/Elite/Black Edition, and 2019+ Passport* Touring/Elite vehicles. Battery charge monitoring and control is available for Clarity Electric and Plug-in Hybrid vehicles.
App Features :
*Remote Engine Start is currently not available for 2019+ Pilot Touring/Elite/Black Edition and 2019+ Passport Touring/Elite vehicles.
Use HondaLink® with compatible Honda vehicles to access features, such as scheduling service appointments, roadside assistance, and more. Please visit hondalink.honda.com/#/compatibility to learn more.
HondaLink® features are available in the continental United States and Canada. HondaLink subscription package may be required.
Additional Information :
- Age Rating4+
- Size 157.6 MB
- Requires iOS 15.0 or later.
User Reviews :
Works most of the time
Finally updated for iPhone X! Early adopter problems I know lol. Its a good app that works most of the time. The issue I have is with the feedback from the car. The app is slow to update if it even updates the cars status at all. Example I remote start the car sometimes it shows its started and how long its got left to run other times it just gives me a thinking circle and doesn’t update. Additionally the run time remaining doesn’t have live updates (or timer), you have to refresh the screen to get the time to change. Finally I wish it would tell you how many times you can extend the remote start time. Instead it just gives an error if you have exceeded the run time. Also Honda whats up with the super short 10min run time, you can’t heat or cool a car that fast, extend the time or at least let users set their own run time.
I will say that the send to car directions works great 9 out of 10 times that I have used it. One time it said it sent but never showed up on the car.
OTA update already done!!! But still unable to get services
I purchased this 2020 Accord Touring about 7 weeks ago. The car is amazing! However, the Honda Link service I was looking forward to using has been nothing short of atrocious. For the last 6 weeks I have been trying to purchase one of the HL packages, but it keeps telling me I need to perform the OTA update that I already performed. I even took the car to the dealership, and they confirmed the update was completed. They also sent up the form to Honda to clear the recall from my car so the service would work. Still nothing. I have been battling w/ tech support for the past 5 weeks. They can see that the update has been performed on there end, but Honda Link can’t. The customer service from tech support has been ok, but the HL associates are terrible. I’m not trying to be rude, but the language barrier is unbearable. I also heard a rooster crowing( if that’s what they do) in the background . So it’s quite obvious they are working from home. To top this off, I received a letter from Honda saying that the update needed to be performed by August. So like a fool, I went to my car and tried to do another update. And just as I thought, the screen said “software is up to date”. I am over this. I feel like Honda owes me a new module. The car is under manufacturer warranty. You would think a company with this reputation would be able to help me with this. I am going to escalate this issue as high as I possibly can.
Makes the 2018 Odyssey Even Better
If you own a 2018 Odyssey Elite or 2018 Accord Touring, ignore the majority of negative reviews on this app. Those reviewers failed to comprehend the 3 sentence headline about the app being for these two models only (as of Dec 2017). Free apps have a PR problem with compulsive downloads without applying any upfront effort to understand what problem the app solves. We love our 2018 Odyssey Elite. We previously owned Audis, but our family size outgrew even the full size Audi Q7. This app, when paired with the paid subscription, works flawlessly for us. Remote Start is great on very cold mornings or very hot afternoons. The app shows you the inside cabin temp, and let’s you extend the 10min runtime. Remote Lock is great when you are already in bed and not sure if the you locked the car in the driveway. It’s also great if you don’t have the keys on hand to unlock the car. You can check fuel levels and oil life from the app, as well as find the car if you can’t remember where you parked it (or more importantly your spouse doesn’t remember where they parked the car.) I haven’t used the app to schedule maintenance appointments yet but like the idea if I can remember to use it.
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