Auto Club – Request Roadside assistance

Auto Club app by American Automobile Association

App Description :

Auto Club Mobile improves on-the-go access to trusted Auto Club services including membership, insurance, travel, and roadside assistance. This mobile version also shows members Cheapest Gas, and Branch offices nearby.

AAA Clubs currently supported in this app:
Automobile Club of Southern California
AAA Alabama
AAA East Central
AAA Hawaii
Automobile Club of Missouri
AAA New Mexico
AAA Northeast
AAA Northern New England
AAA Texas
AAA Tidewater Virginia
AAA Washington

App Features :

View insurance policies^ and membership details
Pay bills for insurance^ and membership
Request Roadside assistance
Book hotel, flight, or rental car
Access to Trip Planner
Find cheapest gas prices near you
Find member branch offices
Get traffic and road conditions for frequent commutes
Get an insurance quote for auto, home and other products
Get instant battery replacement quotes
Find Approved Auto Repair facilities

not available in all areas

Additional Information :

• Size 137.9 MB
• Requires iOS 13.0 or later.

User Reviews :

Caring emergency response

AAA was called for a flat tire on a Sunday after I had visited a friend in a nursing home. It was a Sunday morning right after church and it did take them a long time to get there as they were very busy. After they arrived and were changing my tire, I had a painful event which might have been a heart attack or a stroke but at the time I did not know that those could be verified with a blood test, so did not go to the hospital as had had five hours of heart testing at cardiologists office I just did not have the energy for the emergency room. 911 sent emergency vehicle with paramedic and EMT but Hatch Towing stayed with me until I wasOK and could drive home. They followed me home to be sure I got there all right. Wasn’t that far her beyond their duties? They were so appreciated as is your company because of the excellent service I have gotten from AAA. Thank you for being a great company. Texas hugs

Highway service is the worst!!!!

So my dad was driving a car that had issues and was told to test drive it at highway speeds. He did that but the car broke down and he was forced to coast the car over on the side of the highway he calls me to get a tow because he had already used all of his and the car wouldn’t turn back on so he was stranded in the cold on a Thursday night. I call them get them the info and called a few times to make sure the had a good location. The told me they’d be there around 8:55 and it was 8:20. I found my dad on the highway before them because I had to be there and waited with him. So I then look on the app to see how far they are and it said he was close. I get a call from the auto place and they told me 15 minutes and it was 8:45 at the time. Well 30 minutes later we don’t see anyone come and we call back and the guy says the call was canceled. We have never canceled a tow emergency yet it’s happened to us twice. Basically we had to call again and make another and we sat on the side of the highway in a not so safe location for 2 and a half hours till we finally got help. They also moved it to high priority!! Worst service ever

Developer Response,

We are sorry for the bad phone call experience and forwarded your feedback to the Roadside Assistance team to review. If the 1 star rating was not for the app experience then would you please consider updating your review to include only your opinion of the app? You may email the app team at Support@aaa-onboard.com with “App Review” as the subject.

Car trouble —- tow driver to the rescue

My car lost power running 75 miles an hour on a very busy I-20 in Arlington TX. Managed to get to the left side of road next to a cement barrier. Called AAA and in 20 minutes the tow truck driver texted me and said “When you see me don’t get out of the car”. Pulled in front of me. Backed up underneath my car and off we went! Thought to myself, guess I need to take hands off the wheel and put my seatbelt on. He got us off the road to a safe place and let the car down. Then I went to get into his tow truck which was a little high for me to get up into so he moved his truck to a curb so I could get in. He was so nice and professional.

Had never had that experience before, but felt safe. I have had AAA for 30 years and will continue my membership.

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