Headout – Things to do across the most visited places on the planet

(App) Headout – Tours & Activities

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  App Description :

Discovering the world we live in is fundamental to our collective happiness. Here’s where we step in! Headout brings a fresh collection of things to do across the most visited places on the planet. Whether you are visiting a new place to indulge in its culture & flavors or just looking to do something exciting in your own city — we’ve got a collection of curated experiences that’s just right for you. From skydiving in Dubai to fine dining in the Eiffel Tower, head out now and explore our world like never before.

App Features :

Join +5 million users who’ve booked +10,000 experiences in over 35 cities worldwide
Rated 4.7/5 on Trustpilot with over 5,000 verified reviews
Seamless booking: Get instant confirmation & tickets on your phone
Take your pick from exclusive offers & best prices on last-minute tickets
Official ticketing partner for landmarks like the Burj Khalifa – Dubai, Louvre – Paris and Vatican Museums – Vatican City
Change in plans? Don’t worry — our experiences allow flexible cancelation

Customers love us back!

The whole experience was flawless. I got a text reminder to meet up with the dedicated host and another email confirming the tickets were picked up. I got exactly what was advertised and the service was full and complete.
Easy ordering with detailed instructions along with pictures, maps to make picking up the tickets easy peasy. The whole process was simpler than a pickup. Thank you so much!
It was an amazing experience to see Dubai coastline from the boat and also the cruise in the Persian Gulf with the wind in hair and sun was beautiful. I can really recommend to all who would like to see Dubai highlights and skyscrapers too

Got questions? Our 24*7 support center is just a chat awayFeedback? Say hi at feedback@headout.com or tweet us @headout_app

Additional Information :

• Size 185.7 MB
• Requires iOS 10.0 or later.

User Reviews :

Best app for booking Broadway tickets

Easy to search for tickets and even easier to book them. Usually when I want discounted tickets, I pay for it in time. Whether that means standing in a relentlessly long line, or staying on-hold forever to reach a customer service rep – it can be painful. Headout, on the other hand, is absolutely painless! You don’t even have to wait in line at Will Call; a Headout employee shows up and hand-delivers your tickets. I can’t believe I just now discovered these guys! Will only buy tickets on this app from now on. Really well-thought out process.

Horrible Experience with this App – be warned!

Now that I’ve been burned by Headout, I am finding all sorts of similarly terrible stories posted by online reviewers. I have no idea how they manage to hide these reviews on google and maintain a decent rating. I used their app to book a tour in Barcelona a few days ago and it was a complete disaster. I paid and showed up for a tour that didn’t exist. (There were others who had also used Headout and showed up for the same “canceled” tour.) Their customer service had no idea how to handle the situation and could offer nothing but a “we messed up” email and a promise of a refund. When I explained that when you ruin somebody’s vacation, you actually need to step up and offer them a free tour – they refused. After much back and forth they finally offered a free tour of a different attraction that was a fraction of the I price. We said “no thanks.” Simply disgraceful. The next day I booked the same tour through a different company and it was $60 cheaper so I think Headout also overcharges from what I’ve been reading in other reviews. Please don’t trust this company! I wish I had been able to find any accurate reviews when they popped up through my search on google maps.

Developer Response ,

Hey, we are really sorry to hear about your experience with us. We completely understand your frustrations but would like to assure you that this does not usually happen with us. We sell tickets to over 5000 customers every day and the reviews you see are nothing but a biased collection that we are constantly trying to improve. If we had any availability, we would have definitely offered you another tour but we however will pass on your feedback to the customer experience team. We truly apologise for the inconvenience caused and hope you give us another chance.

Still Unsure

I bought tickets for the Eiffel Tower, and that went well today. However, I then tried to buy tickets on the same day to visit the Louvre, and “my credit card was declined,” according to the app. I used 2 credit cards to try and get past this problem, but they were all declined in spite of the fact that there were more than enough funds on both cards. I then called the bank, and they said that nothing was wrong with my cards, and that the problem was with the app/company.

So, I tried both calling and reaching the Headout team via the “chat” option. Both attempts failed. Now, I’m getting concerned about the legitimacy of this app and the quality of the customer service. However, maybe my experience will change if I can finally reach someone who can help me with my next purchase and if my Eiffel Tower tour goes well. Crossing my fingers.

Perfect for a last-minute tickets

The Headout app has the most exciting Broadway shows and concert tickets. There selection of preview tickets for new shows is awesome. It’s an absolute delight booking with the app given how easy and reliable it is. Unlike other ticketing outlets, you can select your actual seats. This option is something I’ve been waiting for in the world of online booking! Ticket pick up is face-to-face with a Headout host at the theatre, no lines, just a quick handoff. I’d give this app a 10/10.

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