Crunch Fitness – Track your gym check-ins

Crunch Fitness app

App Description :

Stay connected with the Crunch Fitness mobile app. As a member, you’ll be able to track your gym check-ins and record all of your workouts, set goals, connect your workout tracking devices, and have all kinds of fun!

App Features :

Fitness Tracking:
Track your fitness activities in one place! With Apple Watch Crunch app, record your workouts on the gym floor or in a group fitness class. Connect your Apple Health app to track all of your daily activities. If that’s not enough, add more! Connect Fitbit, MapMyFitness, Garmin, Polar, Precor, or other popular fitness tracking devices and apps, and get a full overview of your day.

Club Check-ins:
Check-in at the front desk using just your phone instead of your keytag. If you’re locked out of your home, you can come visit us for a workout.

Book a Class:
You’ll never miss another class with up-to-the-minute schedules from your favorite Crunch Fitness locations. Add classes to your phone calendar when you book them through the app (available at some locations) for a workout schedule that can’t be beat.

Additional Information :

• Size 177.5 MB
• Requires iOS 13.0 or later.

User reviews :

App enhancements

Can you please enhance the app to show “status” of a class I. E how you show once it’s booked but show what for “full” / “open to book” / “cancelled” etc. in addition you should provide more clarity when attempting to book that you can’t book more than 22nd ahead – should be one of your standard bullet points along with the others. And please don’t reply to send you email on this (as it seems to be a trend with all responses) as the purpose of the feedback feature is to send feedback this way.

Beware

Crunch gym will lie and manipulate you to prevent you from canceling your membership and take every penny they can from you. After moving out of town to provide in home care for my grandma (who was dying of brain cancer), I tried several times to cancel my membership both in person and over email. They refused and told me that I could not cancel at the gym that was near me; I had to go back to the original gym I signed up at IN PERSON to cancel which was in a completely different city. I contacted them over five times through different ways and they still refused. I explained my situation. I asked if I could freeze my membership. They refused. It does not say this anywhere in the contract I signed that I need to be in person at my home gym to cancel. After being unable to go to my “home gym” for four months, I finally had a debt of $80. I went in to the gym to cancel. They then proceeded to charge me an extra $70 on top of this amount for my “yearly dues and late fees”. They had no sympathy and they BLATANTLY lied in their contract. How can you just refuse to allow a customer to cancel? How can you lie about what is in a signed contract? How can you put a hit on their credit unless they pay a debt for something they do not and cannot use? This is completely unethical. I hope they close down.

Developer Response,

Hello! We are sorry that you had such a negative experience with Crunch Fitness. Though, this is an application review. Please reach out through our online portal for help with your current situation. Thank you!

Money Grubbers… for a Poor Experience

It’s so unfortunate that Crunch gym is just as money hungry as every other sniveling corporation out there. I signed up thinking that my gym experience would be a fulfilling one where I could feel valued by the company I paid money to every month, but come to find out I’m just another number in the system for them. I say this because I was CHARGED for showing up to the gym 30 minutes “late”… mind you, I was not taking a class. I use quotations because I was just showing up to use the facilities on my own time within a period of two hours. I work out for two hours, so I felt as if I could come at any point within the two hours. Apparently, I cannot (even though I PAID IN FULL) for the two hour session. I was charged $12 on top of the already egregious membership fee. For a gym that does not know how to manage its facilities or member capacity at any given time. I’d say such a shame, but really there were no redeeming qualities so I’m just left with an lighter wallet.

Developer Response,

Hello! We are sorry that you had such a negative experience with Crunch Fitness. Though, this is an application review. Please reach out through our online portal for help with your current situation. Thank you!

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