MyChart – Schedule and manage appointments

MyChart app by Epic

App Description :

MyChart puts your health information in the palm of your hand and helps you conveniently manage care for yourself and your family members.

App Features :

Communicate with your care team.
Review test results, medications, immunization history, and other health information.
Connect your account to Apple Health to pull health-related data from your personal devices right into MyChart.
View your After Visit Summary® for past visits and hospital stays, along with any clinical notes your provider has recorded and shared with you.
Schedule and manage appointments, including in-person visits and video visits.
Get price estimates for the cost of care.
View and pay your medical bills.
Securely share your medical record from anywhere with anyone who has Internet access.
Connect your accounts from other healthcare organizations so you can see all your health information in one place, even if you’ve been seen at multiple healthcare organizations.
Receive push notifications when new information is available in MyChart. You can check whether push notifications are enabled under the Account Settings within the app.
Select features are also available on Apple Watch.

Note that what you can see and do within the MyChart app depends on which features your healthcare organization has enabled and whether they’re using the latest version of Epic software. If you have questions about what’s available, contact your healthcare organization.

To access MyChart, you must create an account with your healthcare organization. To sign up for an account, download the app and search for your healthcare organization or go to your healthcare organization’s MyChart website. After you’ve signed up, turn on Face ID, Touch ID, or a four-digit passcode to quickly log in without needing to use your MyChart username and password each time. Then, make sure you have push notifications enabled to receive updates on your device when new information is available in MyChart.

For more information about MyChart’s features or to find a healthcare organization that offers MyChart, visit www.mychart.org.

Have feedback about the app? Email us at mychartsupport[at]epic.com.

Additional Information :

• Age Rating 4+
• Size 81.8 MB
• Requires iOS 15.5 or later.

User Reviews :

Love it.

It’s so easy to use. So much easier than other patient portals. Do so wish ALL my providers would subscribe. And this has NOTHING to do with the fact that my granddaughter works for EPIC! UPDATE: I was shocked to read so many critical reviews, although I did notice that they improved over time. I don’t think users fully realize the extent to which MyChart is only as good as its providers use it. Entry of inaccurate information and failure to respond promptly to messages and to requests for appointments, are but a few examples of provider fault, not MyChart’s. Most unfortunately, but realistically , these days, providers do not always listen carefully to what their patients tell them. I have noticed numerous inaccuracies in my own records due to inaccurate entries made by my providers. On RARE occasions, it was even my own fault, such as when I was asked for information about something that happened so long ago that my memory was faulty. Perhaps it would be helpful if EPIC were to emphasize to providers the quality of their entries and maybe even establish an intensive training program for providers. At 80 years of age, I am not a technological mavin. Admittedly I do struggle with changes, but I applaud EPIC for its sensitivity to criticism and ongoing attempts at improvements. I have so much difficulty with some other patient portals that I have stopped using them out of frustration. I am not a fan of monopolies, but in this case I’d be supportive!

Developer Response,

Thank you for your review! We are glad to hear MyChart is working well for you.

How MyChart has made my life easier.

I have been seeing specialist for 43 of the 45 years that I have been on this Earth. Until Norton’s MyChart was introduced to me I had to make sure that all of my doctors knew about my other doctors, diagnoses, medication‘s, appointments, bloodwork, test, results, and so on. Since my chart and also making sure that all of my doctors and specialists are all in the Nortons network system, my life has vastly improved. I no longer have to wait extended periods of time for blood test results to come back and to wait for my dr appointment to get the, because I can see them on the app. I don’t have to try to keep track of my many doctors appointments because I can transfer them from the app straight to my calendar on my phone. I don’t have to worry about a provider prescribing me a medication that I should not be taking with a medication possibly prescribed by a different provider. I don’t have to give my entire health history which is very long and extensive every time I see new practitioners. All of that makes my life easier, and feels like a blessing to me. I feel more secure about the care that I’m getting, and I love that all of the people I have to see are on the same page concerning my health. If you’re asking for a five star review, I would give MyChart at 10.

Sincerely,

Olivia

Developer Response,

Thank you for your review! We are glad to hear MyChart is working well for you.

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