MDLIVE – Virtual doctor

MDLIVE app by MDLIVE, Inc.

App Description :

Have an MDLIVE virtual doctor visit with board-certified physicians from the comfort and convenience of your own home or from wherever you are, whenever you want – nights, after hours, weekends, and holidays.

MDLIVE also offers behavioral health appointments with licensed therapists and board-certified psychiatrists as well as dermatology services.

You can schedule an appointment at a time and day that’s convenient for you or have an on-demand visit in around 15 minutes.

All MDLIVE doctors are board-certified and state-licensed, with an average of 15+ years of experience. MDLIVE has two National Committee for Quality Assurance certifications and is accredited by the American Telemedicine Association. MDLIVE doctors are also friendly, caring, compassionate, and experts in conducting virtual medical consultations. And best of all, 9 out of 10 people would recommend us to their friends and family members in need of a doctor’s visit.

App Features :

Great reasons to use MDLIVE virtual doctors:
1. You’re not feeling up to leaving home
2. You want to avoid the high cost of Urgent Care or the ER
3. Your doctor isn’t available
4. It’s after hours, the weekend or a holiday
5. You need a short-term refill on a prescription
6. It’s hard to get to the doctor’s office
7. You don’t want to take time off work or be away from home

MDLIVE doctors treat more than 80 non-emergency medical conditions like these:
Allergies
Back Pain
Bronchitis
Common Cold
Constipation
Cough
COVID-19 Assessment
Diarrhea
Ear Infections
Flu
Headache
Nausea
Pink Eye
Rashes
Respiratory Problems
Sinus Infections
Sore Throat
Strep Throat
Urinary Tract Infections (Females 18+)
…and more

We also offer treatment and support for a wide variety of behavioral health issues:
Addictions
Anxiety
Bipolar Disorder
Depression
Grief and Loss
LGBTQ+ Support
Life Changes
Men’s Issues
Panic Disorders
Parenting Issues
Postpartum Depression
Relationship Issues
Stress Management
Trauma and PTSD
Women’s Issues
And more

MDLIVE provides the ability for Virtual Primary Care patients to connect with FDA-cleared medical devices and securely share their data with their MDLIVE Care Team and Primary Care Provider. Although the data is not actively monitored, it is carefully reviewed during subsequent follow-up visits. At these visits, healthcare providers utilize their clinical judgment to effectively manage the patient’s condition and treatment plan in accordance with established clinical guidelines. It is important to note that MDLIVE does not support individual usage without the consent and support of a healthcare provider. Therefore, users must always consult with their healthcare provider before making any changes to their care plan, ensuring that their treatment aligns with the appropriate clinical guidance.

We treat thousands of people a day with many different conditions, but you should not use MDLIVE if you are experiencing a medical emergency. In addition, we don’t treat sexually transmitted diseases, urinary tract infections in males, or urinary tract infections in females under 18 years of age. MDLIVE also cannot treat children under 3 with a fever and children under 12 with ear pain.

Copyright © 2023 MDLIVE, Inc. All Rights Reserved.

MDLIVE may not be available in certain states and is subject to state regulations. MDLIVE does not replace the primary care physician, is not an insurance product, and may not be able to substitute for traditional in-person care in every case or for every condition.
MDLIVE does not guarantee patients will receive a prescription, does not prescribe DEA controlled substances and may not prescribe non-therapeutic drugs and certain other drugs which may be harmful because of their potential for abuse.
MDLIVE and the MDLIVE logo are registered trademarks of MDLIVE, Inc. and may not be used without written permission. For complete terms of use, visit www.mdlive.com/terms-of-use

Additional Information :

• Age Rating 17+
• Size 81 MB
• Requires iOS 13.0 or later.

User Reviews :

Video therapy sessions

This is my third time using the MDLIVE for my therapy session. At first I found the technical aspect of learning how to navigate the website very challenging. I had difficulty understanding how the whole thing worked there were no instructions on how to get to the therapist and how to handle technical issues on my IPhone. I found that I needed to remember to refresh my screen every five minutes or the picture would freeze. Or to turn off my notifications or the picture would freeze up or go black. Then you would have to hit the exit app button on the phone. Also, turn off your smart watch or the audio will go to it. Actually it’s better to just turn off your Bluetooth altogether for a video chat.

I love the two therapists that I have. They’re very professional and were quick to make me feel comfortable. They asked smart questions and were attentive when I answered them. They gave me exercises that were easy to do and challenging.

I think that 45min is not enough time for the first two sessions. I had so much trauma in the past that once I got started it was hard to stop talking in the 45 minutes allowed.

I think a wider assortment of specialists is needed. This should be expanded once the kinks are worked out.

I love the fact that I’m safe at home when I’m talking about my trauma and that I don’t have to drive home with tears running down my face trying to drive while trying to get myself together. That’s the best part.

Developer Response,

We appreciate you taking the time to post your feedback! It pleases us to know you had a great experience and we look forward to serving you again in the future!

Excellent service.

First, a 10 minute wait to see a doctor is unheard of today. It was eight minutes. Second, this doctor actually read my chart and the notes before he came online. That was another first in my experience. Third, he asked the best questions. He asked questions directly related to what was happening to me and what had happened in my recent history that was associated to this call. Fourth, I have a condition that is worsening. He actually broached that fact and the fact that I really need to see a specialist and what the consequences for me are short term and long term. My own PC will not talk to me about my condition. Fifth, he offered an alternative medication that has not been tried and I’m excited about using this med as a short-term treatment until I can see a specialist. Sixth, when he wished me well and hoped that I would feel better soon, it was authentic. He actually hopes that I will get relief and get back on my feet shortly. That was absolutely unique. I don’t know if every doctor in the service is as good as Dr. Lynn, but if they come close, they are better than the majority of doctors out there these days in my experience.

Developer Response,

Thank you so much for your review! We’re glad we could help you get the care you needed from the comfort and safety of home.

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