Sub-Zero Group Owner’s App
Remotely preheat your oven on the way home from work, update ice settings for a party, or start your dishwasher so it’s finished at the perfect time.
At home, you can control your appliances with voice commands through Amazon Alexa or Google Home. Wherever you are, you’ll have the confidence of knowing when someone has left the refrigerator door open, the oven has preheated to the right temperature, or the dishwasher cycle is done. You’ll never run out of dishwasher pods or rinse aid again when you set up auto replenishment—the app tracks consumption and reorders for you.
Use and care videos for each enabled appliance help you get the most out of your investment, and the app monitors ongoing performance for improved diagnostics in the event you need service.
App Features :
Sub-Zero Refrigeration
Receive notification for a door left ajar
Change temperature set points
Change refrigeration mode (Normal, High Use, Short or Long Vacation, Sabbath)
Change icemaker mode (Night Ice, On, Off, Max Ice)
Toggle air purifier on/off
Monitor the remaining life of air purification cartridges and water filters; the app will auto-replenish at the right time
Change accent light level
Enable/disable night mode and change humidity control on select models
Wolf Cooking
Monitor cooking appliances—receive preheat, temperature probe, and cook time notifications
Remotely preheat, select modes, and adjust oven temperature
Set and view timers
Learn which cooking mode or method is ideal for the type of food you are preparing
Turn oven light on/off
Set/view temperature probe
Receive push notifications that the oven is preheated or a timer is expiring
Cove Dishwashing
Remotely monitor and adjust cleaning cycles
Enhance safety with the child lock control
Track detergent pods and rinse aid levels; the app will auto-replenish
Receive push notifications that a cycle is complete or the dishwasher door is open
Start dishwasher remotely
View dishwasher status
Set wash cycle settings & options
Set and view child lock and Sabbath modes
Additional information :
- Size 96 MB
- Requires iOS 15.0 or later.
User Reviews :
Tad Bit Wonky
I’ve recently changed my phone number since installing the app. It doesn’t allow me to change my login information for the two factor identification. It has my old phone number with no option for updating it. Called customer service but the only suggestion was to create a new account.. I expected a better resolve, especially since I no longer have the same phone number.
Developer Response,
MzGlamourAddict – We apologize for the inconvenience and that we were unable to assist when you called. Our Customer Care Team will need to reset your MFA: https://www.subzero-wolf.com/assistance/answers/brandless/sub-zero-group-owner-s-app-multi-factor-authentication. Please call us at 800.222.7820 (M-F 7a-7p Central) and reference case number CAS-086452C9. Thank you, Digital Product Experience Team.
Frustrating to use
The newest version of the app is more stable, which is good. I have a fridge, feeezer column, 2 wine fridges, and the dishwasher. I receive alerts ok, but the real frustration is controlling the accent lights in the wine fridges which, to me, is more useful than receiving an alert to change a filter. Turning the lights on works maybe 10% of the time, and when they do come, the app never turns them off! Also, when the lights do turn on, there is a very noticeable delay, like the command is being processed by some archaic piece of equipment. I only imagine that it gets bricked which is why the off command doesn’t work. Nice appliances, awful app.
Developer Response,
Mccaw1 – Thank you for your candid feedback. We apologize for the inconvenience and continue to work to improve the user experience. Accent lights do not work when using the Sub-Zero Group Owner’s App for a connected Designer Wine Storage (IW) product. If you have questions or concerns, please contact our Customer Care Team at 800.222.7820. Sincerely, Digital Product Experience Team
About what I expected
Pretty buggy. Clunky setup. Accidentally entered the wrong wifi password and it just hung, forcing me to start over, entering my address, install date, etc. all over again. Doesn’t remember any of that info from one appliance to the next, forcing the user to reenter the same info over and over again. All of my appliances failed at setting the time zone—app just hangs and never gets past this. When I open the app, 50/50 chance that all of my 4 appliances load. Not great. Amazed that this app has 4.8 stars.
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