Pentair Home
The Pentair Home app and range of connected pool products will help you bring your backyard paradise to life. Get instant status information and remotely monitor all your connected Pentair pool products, anytime from anywhere. Peace of mind at your fingertips!
App Features :
Get instant status information and remotely monitor all of your connected Pentair pool devices. Home or away, 24/7!
Easily see when equipment or a pool condition needs attention to help you avoid unnecessary and costly service calls.
Connect with a trusted pool pro near you and receive tools, tips and tricks from Pentair to keep your pool dive-in ready.
NOTE: Ability to get product alerts dependent on user opting in to receive alerts and also dependent on product feature availability. Ability to send information to professional available on selected products, is optional and subject to availability.
Apple Watch® and widget coming soon.
Currently compatible with these Pentair connected pool & spa products:
IntelliCenter
IntelliFlo 3 VS Pump
IntelliSync Pool Pump Control
ChemCheck Water Quality Monitoring System
IntelliConnect System
Prowler 930W Robotic Pool Cleaner
ColorSync LED Light Controller
Also compatible with these connected house products:
Home Connected Water Softener
Connected Salt Level Sensor
Smart Sump Controller
Sump Pump Smart Battery Backup
Tri-Larm Leak Detector
Defender Well System Controller
IntelliDrive Water Pressure Control Center
Other connected Pentair Home products coming soon. Visit www.pentair.com/home for more information.
The Pentair Home app supports most mobile devices. Some features may not be supported in different smart devices. Some features require a working internet connection, WIFI and/or Bluetooth®. Use of app is subject to Terms of Service and Privacy Policy.
Additional Information :
- Size 203.8 MB
- Requires iOS 12.0 or later.
User Reviews :
New App
At first I was livid that they kept pushing the new app only for it to completely take my system offline. For a few days we had no ability to use our spa. I finally went into our pool shed where the main box is housed and did it manually. That was still crappy but at least we could go in. I text my pool install guy but no response. I’m assuming because everyone was messaging him. I emailed Pentair about the issue and they did respond in a timely manner. I had to close out the app completely and reload it. The system was live again and working!!! The new app is different but all the features I had on the last one I have now. I’m happy everything is working now !
Developer Response,
Hi, We appreciate your positive rating and your choice of our app! It’s fantastic to hear that our support team was able to assist you promptly. Providing a seamless experience with our products is a top priority for us. If you have any more questions or need further assistance, feel free to contact us at HomeAppSupport@pentair.com. Your satisfaction is our primary focus, and we’re here to assist you.
Like it so far
I installed the intelliconnect last week and was able to get it set up fairly quickly. I have a solid WiFi signal, so had no issues with getting it connected to WiFi and the app. I made a mistake in the app in setting up my single speed pump up correctly that caused the it to not recognize it as the main filter pump so the heater would never turn on. I worked with the support group over a couple of calls to figure out what was wrong and they were eventually able to find my mistake. Appreciate their dedication to getting it up and running. As far as the app it seems stable and usability is good. Since the app collects the BTU info in the furnace it would be great to get some furnace run time and estimated usage details. Also I noticed whenever I click on the air temp it asks me to do an address update. Not sure why it keeps forgetting my address. This is the reason for 4 stars vs 5. Overall a good product.
Also please add Apple Watch support for just Intelliconnect – would be useful.
Developer Response,
Hi, Thank you for taking the time to give us a 4-star rating. We appreciate your feedback and will forward it to our developer team to evaluate the feasibility of incorporating it into our future roadmap. Additionally, we have reached out to you via email at HomeAppSupport@pentair.com for further assistance. Let’s connect there to resolve the issue.
No happy with service
Ok first of all I had to go back and change my review from a 1 to a 5 to even be allowed to post this. After sitting on hold for several minutes someone came onto the phone line and asked me for all my information. After answering everything he need he put me on hold to transfer me to another department. After waiting for 1 hour I finally just hung up. My pool and last app worked great. If you have to have customers waiting on hold for over an hour so they can ask a question you obviously have an issue with your product. Get more employees in your customer service department. Very dissatisfied at this point.
Developer Response,
Hi, We apologize for any inconvenience caused. Your feedback is incredibly valuable to us. We’re here to assist you in any way we can. To help us address all the issues you’ve faced, would you please send us your review and username at HomeAppSupport@pentair.com. Your cooperation will greatly aid us in investigating the matter thoroughly and finding a resolution.
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